Repeat Prescriptions

Order a repeat prescription

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need. Contact the surgery if you need a non-repeat or one-off prescription you may have been prescribed in the past.

You can also:

  • order via your nominated pharmacy
  • email the practice (don’t forget to include your name and date of birth)
  • bring the paper form to the surgery when we are open.

We do not take repeat prescription requests over the phone.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions.

You can find out more about nominating a pharmacy or changing a nominated pharmacy on NHS.uk.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • phone our prescription clerk after 10am on 01634 720220.

Medication reviews

If you are on repeat medication, you’ll need to see a doctor, nurse practitioner or practice nurse at least once a year to review if they are still working well for you.

Some patients are eligible for reviews and medication reviews using our online clinic. Am I affected?

When you are due for a medication review, a notification should appear on your repeat prescription slip.

Please make sure to book an appointment in good time to avoid delays to your prescriptions.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice and treatment (without the need to contact our surgery to get a prescription) for minor illnesses such as:

  • Sore throat
  • Earache
  • Sinusitis
  • Impetigo
  • Shingles
  • Infected insect bites
  • Uncomplicated urinary tract infections (UTIs) in women under 65.

They can also advise on medicine that you can buy without a prescription to help with aches and pains, coughs, colds and hayfever. Find a pharmacy (nhs.uk).

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.