Order a repeat prescription
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online form
These accounts show you all your repeat medicine and dosage and you can choose the ones you need. Contact the surgery if you need a non-repeat or one-off prescription you may have been prescribed in the past.
You can also:
- order via your nominated pharmacy
- email the practice (don’t forget to include your name and date of birth)
- bring the paper form to the surgery when we are open.
We do not take repeat prescription requests over the phone.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions.
You can find out more about nominating a pharmacy or changing a nominated pharmacy on NHS.uk.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it. It also includes possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone our prescription clerk after 10am on 01634 720220.
Medication reviews
If you take medicine regularly, you’ll need to see us at least once a year to review if they are still working well for you.
Some patients are eligible for reviews and medication reviews using our online clinic. Am I affected?
We’ll let you know when you are due for your next medication review. You can find this on your repeat prescription slip or in your NHS App.
Please make sure to book an appointment in good time to avoid delays to your prescriptions.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
Pharmacists are qualified healthcare professionals. They can offer you advice and treatment for many minor illnesses, without the need for a prescription from the surgery, for:
- Sore throat
- Earache
- Sinusitis
- Impetigo
- Shingles
- Infected insect bites
- Uncomplicated urinary tract infections (UTIs) in women under 65.
Pharmacists can also tell you about medicine that you can buy over the counter and if you need to see a GP. Find a pharmacy (nhs.uk).
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room. This allows you to discuss issues with pharmacy staff without being overheard.